In the usa it's 1800samsung and then if the messages are non-standard, I don't expect a quick fix.
When using Samsung's New PC Studio 220.127.116.1123 to backup my SMS messages from my Samsung GT-S5511T phone, approximately half of the imported texts could not be view on my PC. Instead of showing the message content, it displays: 'This massage is not supported. Check it on your phone.'
Looking at the size of all the unreadable messages, they are all larger than one standard SMS, and I suspect this may be the reason for the errors.
Things I've already tried:
- reinstalled NPS on the laptop and on a desktop running 64-bit Vista and another desktop running 32-bit XP
Laptop specs are:
Samsung RF511 Laptop (Intel Core i7 2630QM @ 2.00GHz, 8GB RAM) running 64-bit Windows 7 Home Premium SP1.
Since the majority of these massages are of high importance and my phone inbox is basically full, I appreciate anyone who can provide a solution to this problem
Many, many thanks in advance!