This would be a small claims court action. Be sure to read all the sales documents to be sure you are in your rights and to have the phone for the judge to examine.
Legal action for a false advertising for Samsung ? I called 11 times to Samsung c.f. for a returned and nobody is giving me an answer, I purchased a phone and used it for a week and now they won't take my phone back.
It is nothing wrong but the tech use"excessive gauges on the screen " don't even know what this means.
I am using my old phone and they want me to pay anyway this is not right.
I sent 2 items back they only rejected the phone the free head phones they took back with no issues.