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Samsung refund HELP !!

I bought a samsung galaxy s5, so a contract with Three got the s5 for free and now I've changed my mind and want to get another smartphone can I go to Samsung and refund it there because Three won't let me !!

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Re: refund

In reply to: Samsung refund HELP !!

You've got a free S5 and a contract with Three for (probably) a 2-year subscription against a much higher price than the same contract would be in sim-only version, so - in effect - you pay for the phone in 24 monthly installments.

That's a contract with Three, not a contract with Samsung. Samsung isn't involved in any way. They sold the phone to Three, Three paid them. Three sold it to you and you have to pay Three. If the contract between Three and you doesn't have provisions for returning it, there's nothing you or your lawyer can do about it, unless some consumer protection law applies. But you didn't tell anythng about that.

In the future, better read a contract before you sign it!


Kees

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Samsung refund HELP !!

In reply to: Re: refund

I brought the Samsung to Three because the s5's frame was getting off and that was there when I first opened the package, and the gut at Three told me thats you have a 2 year warranty with samsung so go and have a look with them so that also means that if I want to refund it I can still refund to at Samsung ?
please tell me I can Sad

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I really don't think so.

In reply to: Samsung refund HELP !!

But they should repair that phone or give you a new one. That's warranty. Since you have to contact them anyway for the warranty, that's a good moment to ask them.

Of course, since it was free, they might be willing to refund you what you paid (GBP 0,00) and keep the phone. But that might not be what you want.

Kees

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trade in ?

In reply to: I really don't think so.

Do you know any good trade-ins for the samsung to an iphone 6 in the uk by any chance ?

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