Rant

Samsung Range

Warranty is crap.

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Warrant is crap

This company has crappy warranty service. If you buy something and it breaks don't expect to get any help. I bought an induction range for 1,400 dollars thinking top of the line should have no issues. One weekend cooking a big family dinner I hear sizzling under my boiling pot. Once I removed the pot I see there are small glass fragments and divots in my cook top. I called for a warranty replacement. They say it looks like I damaged it and the warranty does not cover that. I say wait one second all I did was boil water on your stove. So moral of the story don't boil water on a 1,400 dollar Samsung stove it can't handle it. I will never purchase Samsung's crappy appliances again.

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Re: Range

I'm sorry to see you're upset. Can you e-mail me the model & serial number as well as any transaction numbers you may have so that I can look into this? qasupport@sea.samsung.com

Regards,

HD Tech

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