Samsung PN58C8000 Display Issue?

by vincentjames501 Oct 21, 2010 8:06AM PDT

There are a few situations where I notice this "effect" occurring.

-When using the menu, selecting different items will stretch a "transparent" black bar across the screen

-When having the computer hooked up to the tv the same effect can be observed with window bars, etc

-If there is a large difference in contrast between two objects the darker object will "stretch" across the screen making the color distorted

What do you guys think?

Discussion is locked

- Collapse -

Samsung PN58C8000 Display Issue? -

by Samsung_HD_Tech Samsung staff Oct 22, 2010 7:16AM PDT

vincentjames501,

Can you take and upload a picture of this to www.imageshack.us and post the link here?

--HDTech

- Collapse -

here's a video

by vincentjames501 Oct 23, 2010 12:56AM PDT

Here is a video I took on my phone. Sorry for not the best quality. I tried to upload it to youtube as well but the video conversion made it impossible to see the lines. So here is the raw MOV file.

https://sites.google.com/site/vincentjames501/IMG_0078.MOV?attredirects=0&d=1

- Collapse -

here's a video

by Samsung_HD_Tech Samsung staff Oct 24, 2010 11:47AM PDT

vincentjames501,

I was able to view the video, but I'm not sure how to advise on this. If this is only happening with the menu, that might be one thing, but the computer dialogue boxes could go either way - could be the TV or the card on that one. I can't offer a conclusive diagnosis if this is normal or if this is a repairable issue.

That said, it appears to be a concern, and I'd advise you to have a technician take a look, particularly since it's still under warranty.

--HDTech

Samsung PN58C8000 Display Issue?

CNET Forums

Other Forums

Forum Info