Samsung forum

General discussion

Samsung PN51D550C1F - returned second defective untis to BB

I purchased a new Samsung plasma on a Sunday, very pleased with the picture and the ease of set up. that friday the TV clicked and powered off with the power led flashing two times repeatedly. unit would not power back on, so i returned to BB. replaced with the same model with new monster power center (JIK) and 5 days later sane thing, click, flash dead. Called Samsung and the CS was no help. i saw similar issues with another model, but Samsung said there was no reports of this model having the same problem, damage control? who knows. What i do know is im on my way back to BB for my third TV in 10 days and it wont be a Samsung. its a shame, b/c i was pleased with the picture, but the customer service was not very helpful.
Any ideas on the issue or how to diagnose?
Discussion is locked
You are posting a reply to: Samsung PN51D550C1F - returned second defective untis to BB
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Samsung PN51D550C1F - returned second defective untis to BB
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
An odd thing about that model.

In reply to: Samsung PN51D550C1F - returned second defective untis to BB

I looked around and found it mentioned 6 or so months ago. Were the models on clearance, refurbs or close outs?
Bob

Collapse -
very strange

In reply to: An odd thing about that model.

It was on sale at BB but it was new in box. the only other thing connected to the TV is the HD cable box, i called to get a replacement, but this is a very strange problem.

Collapse -
What I've noticed

In reply to: very strange

Is that models that didn't move out get a lot of shipping and we know that can create problems like this. What I noticed is that the model is a little on the older side of new models and not offered anywhere. I know this is tough but BB is well known to buy up the last of a lot and then sale it off. The extra shipping can take its toll.
Bob

Collapse -
very strange

In reply to: very strange

Skinsfan67,

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

GIVEAWAY

Enter to win* a free holiday tech gift!

CNET's giving five lucky winners the gift of their choice valued up to $250!