Samsung forum

General discussion

samsung plasma tv broken and need resolution

by chevellgod65 / June 25, 2010 7:57 AM PDT

I purchased a 58 plasma samsung tv in jan 29, 2010. Four months later it sits with a broken screen not caused by physical damage. Had a technician come out and look and he agreed, but the because the motherboard showed no external signs of burning he could not fix it under warranty. He was aware of this problem and said that samsung would have to give authority to fix it. I have contacted the company I bought the tv from and they are looking into the problem as well. I have a work order number 4006758373. I just want this tv fixed. I have spoken to a lawyer and was informed that there is currently a class action lawsuit that has been filed with samsung on this problem. I amm very interested in more info on this but really dont want to go this route. I would like my tv fixed. Also, I am planning on contacting the better business bureau on this problem too. If anyone can give me any advice or ideas please let me know. I am very frustrated with this situation

Discussion is locked
You are posting a reply to: samsung plasma tv broken and need resolution
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: samsung plasma tv broken and need resolution
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
Computer Help 51,912 discussions
Computer Newbies 10,498 discussions
Laptops 20,411 discussions
Security 30,882 discussions
TVs & Home Theaters 21,253 discussions
Windows 10 1,672 discussions
Phones 16,494 discussions
Windows 7 7,855 discussions
Networking & Wireless 15,504 discussions


iPhone 8: Everything we know so far

This is all the iPhone 8 reports and rumors in one place. From a 5.8-inch OLED display, reports of wireless charging and even a 3D scanner for facial recognition, it's all here.