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Samsung Plasma (PN50A550), TOUCH SENSITIVE BUTTONS JAMMED =(

by Jasaooo1 / February 27, 2009 7:21 PM PST

Hello, I own a Samsung PN50A550...

While watching TV at certain times the touch sensitive buttons on the tv will start to change the channel... It has nothing to do with any remote nor cable box... I can sometimes hit the side of the TV with my hand where the buttons are and they will become "unstuck" but then will start to change the channel yet again... Ive notice sometimes when my central A/C is on that it happens more... Please help...

Jason

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Warranty?
by Samsung_HD_Tech Samsung staff / February 28, 2009 3:45 AM PST

Jasaooo1,

If the unit is under warranty, I might advise calling 800-SAMSUNG to get the unit serviced. I'm not sure why when the A/C unit is on, it tends to happen more frequently, but I'd still rather see you happy with your product.

--HDTech

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invisible buttons jammed issue
by lanman4 / April 26, 2010 10:08 PM PDT

Jason,

I had the same issue with my pn 58A650. The tv would go on and off buy itself, change channels, and sometimes even access menus.

I had it serviced once and the tech didnt know what to do. he said he would have to take the en tire tv apart down to the glass on the screen.

Another samsung servicer came out a month or so later after I complained that the first company was very poor and just tapped on the circuit board. The second company sent an excellent tech who knew exactly what to do. He replaced the small part behind those soft touch invisible buttons.
IT was kindof like a a mini circuit board about 1.5 inches long or so that sits just behind the screen. He did it in 30 or 40 mins and the problem is fixed totally.

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