My bet is your question is really "How do I get these apps working on MY PC?"
I'm finding that the Samsung apps usually are fine on most Windows PCs but once in a while you encounter a PC like yours. And you really don't care what the reason is, you just want it to work on MY PC.
I wish there was an easy fix but for now, consider trying it on another PC but one that is new, current and hasn't been hit with the usual issues of an older PC.
OK, I now own a Samsung Jet and wanted to check for firmware upgrades, so I installed NPS and it immediatley tells me there is new firmware available, however when I go to start update download it repeatedly fails saying server is down, then if I choose S8000 in the list it connects, makes me agree, then proceeds to start the firmware download but then fails saying "UNABLE TO CONNECT TO SERVER BECAUSE NETWORK IS DISCONNECTED"...???
ok, so I heard about Samsung KIES - lol - this took forever to install and run so much crap it slowed my 3Ghz PC to a halt - anyway , I connect my phone and choose PC STUDIO MODE and it just continuously says 'CONNECTING' , but never does... after some googling it appears that u may need to have some KIES app installed on your phone so u can choose 'kies mode' when plugging phone into USB, however I dont have it installed and cant seem to find any app, using the web on the device is hard enough.
can anyone tell me how to get these "programs" to work properly? I want to update firmware on the phone - the PC is running Windows XP 32-Bit