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Samsung P2500 BluRay Netflix activation issue

by jimgolf50 / January 5, 2011 1:43 AM PST

My Samsung P2500 BluRay has worked fine for 2 years. Now, it won't hold the Netflix activation code. I'll activate it and it works fine for that day. The next day, it's not connected so I again need to activate it. This has been going on no for several weeks. I've updated the firmware, still the same problem. No help from Netflix or Samsung tech's. It must be a Samsung issue though, since I also have a Wii connected and it stays activated with no issues (don't want to use it though as the picture quality is not as good as the BluRay player).

Any ideas on how to fix this?

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Samsung BD-P2500 Blu-Ray Netflix requires daily activation
by dpvwiia / January 5, 2011 2:43 AM PST

I'm also having the same problem - just started a couple of weeks ago. Prior to this, it was also working fine for almost 2 years. No changes to the Blu-Ray set-up, so it has to be something at Netflix.

Also, once I go to the Netflix website, enter the activation code from the TV screen, Netflix streaming starts up after a few seconds and works fine, but the Netflix website gives me an error that the code is no longer valid and to enter a new code. Just for kicks, I tried getting a fresh code and reactivating it, but I get the same error message from the Netflix website.

I reset my router and also powered-down the Blu-Ray by unplugging it for several minutes, but nothing has fixed the problem. I also tried deactivating the Blu-Ray player on the NetFlix website, then reactivating - no change.

I called Netflix and they, of course, blamed it on Samsung (I saw that one coming) despite the fact that nothing has changed on the Blu-Ray, and it works fine once I reactivate (every day!).

I should note, though, that this problem started at roughly the same time that we changed our service plan from 3-DVDs-at-a-time to 1-DVD-at-a-time. And, of course, Netflix said this didn't have anything to do with it. But it seems like the Netflix database is daily telling the website that the Blu-Ray player associated with our former 3-at-a-time plan is no longer valid, so the reactivation is not "sticking" to our current 1-at-a-time plan. I understand this shouldn't matter since it's the same account, but who knows how their database software works.

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Same problem!
by tashton / January 5, 2011 1:23 PM PST

Just started about a week ago but I am haveing the same problem with my bd P2500 please someone help!

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Samsung Netflix re-activation problem fixed?
by dpvwiia / January 13, 2011 7:24 AM PST

For the first time in about 2 months, my Netflix queue came right up on my Samsung Blu-Ray without requiring reactivation!

Problem solved??

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Samsung P2550 BluRay Netflix activation issue
by fatbob10 / January 8, 2011 7:45 AM PST

This is a Samsung issue. They will have to resolve it and so far they arent doing anything about it. Firmware upgrade wont resolve it. Hmmmm we just switched from a 3 movie plan to a 1 movie plan too!

If you find a fix let me know

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Samsung P2500 BluRay Netflix activation issue
by jimgolf50 / January 8, 2011 6:46 PM PST

Sorry to say, but sounds like we have 2 options. 1) Just keep going thru re-activation every time we want to watch a movie from our que (pain in the ___!) 2) Go buy a new BluRay player (NOT SAMSUNG!!!!)

Sounds like this has been a problem that Samsung has know about for a long time, so I don't look for any help from them.

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Samsung P2500 BluRay Netflix activation issue
by Samsung_HD_Tech Samsung staff / January 13, 2011 10:22 AM PST


I'm sorry to hear that you're having this issue with your Netflix/Blu-Ray players.

Try deactivating the Blu-Ray device on the Netflix webpage, and then resetting the machine by pressing and holding the FF>> button.

This will effectively break "all ties" with the service. Then go to and enter in the new code once you relaunch Netflix.


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Samsung P2500 BluRay Netflix activation issue
by fatbob10 / January 14, 2011 8:10 AM PST

jmgolf50's advice on holding the FF switch may work NOW! It didnt before but Samsung just contacted me yesterday and I did it and today we didnt have to enter a code. We will see what happens in future days


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Samsung BD-P2500 Blu-Ray Netflix requires daily activation
by dpvwiia / January 14, 2011 11:45 AM PST

Yup - mine suddenly started working again w/o the secret FF trick.

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Samsung BD-P2500 Blu-Ray Netflix Activation Issue
by jimgolf50 / January 15, 2011 12:18 AM PST

Mine now works too!!! Don't know who did what, but the de-activate/activate process seemed to fix it.

Guess I won't need to go buy a new BluRay after all!

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Blu Ray Activation Issue
by jimgolf50 / January 15, 2011 12:21 AM PST

This fix worked. Thank You!

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It's working for now, but I don't know why!
by cohnwj / January 31, 2011 11:19 AM PST

Deactivated Samsung Blue Ray Player on site while friend was still browsing on player. Touched and held the FF => button on player. Powered off, then on player, and NetFlix connected without reactivation.

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Same Problem with Samsung BD-C6500
by jokuz / August 21, 2013 3:23 AM PDT

I don't know if I should ask on this thread being it looks like everything on here is pretty old, but I am having the same problem with my Samsung BD-C6500. I had Netflix for 2 months now and the this just started happening where I have to reactivate my device everyday. Called Netflix support, which is useless and they told me it is because the ESN on my unit is duplicated on someone else's unit and whenever they activate there's is kicks mine off. I find that a little hard to swallow. I also read this forum but the problem is I do not see anywhere on the Netflix site on how to deactivate a single device. It looks like the only thing you can do is "sign out of all devices". Any help appreciated, getting tired of having to reactivate the device everyday.

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by Highland_Logan / August 21, 2013 7:46 PM PDT

Really... you should always open a new thread. This is someone else's party, no need to crash.

Here is a link that should walk you through deactivating and reactivating your Netflix account/device.


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