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Phones forum

Question

Samsung Note 3

by Sugarstix1969 / September 27, 2014 4:33 PM PDT

Hello

I am having a problem with my screen capture. I've took it to best buy and they tried everything but factory reset. I have a Sprint note 3 and ever since the software update I cannot screen shot for nothing. Can someone please help?

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All Answers

Collapse -
Answer
Try the reset then call Samsung.
by R. Proffitt Forum moderator / September 28, 2014 2:46 AM PDT
In reply to: Samsung Note 3

Android continues to need fiddling (it's the new Windows) with me clearing cache and such. But this sounds like a bug from possibly Samsung. The reset and re-test if fails makes it a Samsung call.
Bob

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Answer
Use the screen capture apps
by Gadget84 / September 29, 2014 5:56 PM PDT
In reply to: Samsung Note 3

Try screen capture apps such as screenshot

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