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Rant

Samsung not sending me box for my note 7 return.

Apr 30, 2017 11:21PM PDT

They keep saying they are going to and they never do. Last time I callg they said they were going 5 over night a box to me, that was 5 days ago.
if they are not honoring recall returns I would prefer they tell me.

Discussion is locked

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Then call them again- why post here?
May 2, 2017 7:26AM PDT

Silly rant, even. Call them up and go up the food chain until you get the results you want.

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it's a rant....
May 2, 2017 5:49PM PDT

it's a rant.... look up the definition.

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News to me.
May 2, 2017 7:48AM PDT

Samsung here (US) took them all back. But if it was a carrier subsidized model/deal, then you went to your carrier. A few folk got upset when they were supposed to deal with the carrier. I know folk don't want to deal with this but it can matter what your purchase deal was.

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still waiting
May 2, 2017 5:52PM PDT

since January for the box. have called 11 times, once again today. if you are Samsung help me out.

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Sorry no.
May 2, 2017 6:13PM PDT