Question

Samsung NM-0810 External HDD makes funny noise

Oct 3, 2017 6:26PM PDT

Hi guys,
I have this 1TB HDD that I bought from Ali Express. Has been working fine now for 2 years. But y'day it just stopped working after adding a few videos to it. So I tried to format it (since I didn't care much about the info stored on it). As soon as I plug it in it opens a File Explorer window along with a smaller Windows window that says 'You need to format the disk in Drive G before you can use it'. But when I click on 'Format Disk', it won't format & gives an error saying it cannot be formatted. The file explorer window open & stays open forever. After doing some reading on this site, I opened up the HDD & watched what happened when I click on format. It makes a whirring noise & the needle goes back to home. I shot a video of it as well. My computer is Win 10 Home edition. Anyone can help with some suggestions?

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Answer
Opened up the hdd.
Oct 3, 2017 8:13PM PDT

If that means you took the cover off the hdd then hdd is now scrap.....toss it.

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Oh!
Oct 3, 2017 8:30PM PDT

I didn't know that! I read elsewhere it is okay to open it to check if the needle may be stuck?

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Hdd
Oct 3, 2017 9:30PM PDT

You can open it up in a 'clean room'.....not in your house.
Too much dust and other stuff in the air.
There's nothing inside a hdd you can fix so no reason to open it.

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Thanks
Oct 4, 2017 6:11AM PDT

Ok thanks. Good to know for next time. Any idea what the noise was?

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