The thing is that apps don't have to honor the TV settings. This is both a blessing and a curse.
Since the app is in control, you have to gripe to not only Samsung but to Netflix. It's their app. If it's off, then Netflix is the only one that can fix it.
I don't know if this is a problem with my receiver, TV, or the samsung netflix app... (pretty sure it's the TV) but this audio issue started happening recently. I use the samsung netflix app in the smart hub and for some reason the TV default audio output is Stereo 2 CH PCM instead of 5.1 Dolby audio to my receiver. Netflix is setup to send 5.1 audio. It used to work flawless and my Sony Receiver picked up the Dolby 5.1 stream no problem. When I press 'info' in netflix, it tells me it is outputting 5.1 audio but the TV is sending Stereo PCM to the receiver?
I have a receiver (Sony STR DN1040) hooked up to the TV (F8000) via HDMI ARC.
I don't have this issue with any other input in the receiver, the receiver is setup correctly to use ARC/HDMI and so is the TV. It used to work perfectly so think an update broke something...
I can get 5.1 audio in netflix by going into the 'Audio Format' in the TV menu and change the output from 'PCM' to 'Dolby' while in the netflix app and the stream starts working correctly. I have to do this menu change each time I start netflix in order to get 5.1 audio.
My question is why doesn't the samsung TV automatically remember my 'Dolby' setting, and why isn't the default audio Dolby for netflix? I also use the samsung plex app and that seems to work fine and switches to DTS/Dolby no problem. The Samsung TV only defaults t2 CH PCM when watching samsung netflix. It's a super annoying menu change I have to do every time I watch netflix and want 5.1 sound.