You dismissed what I check to fix such things. Since we won't be discussing the settings or the PC, I think you need to make this a warranty issue. Let the seller make it work.
SAMSUNG S24D300BL monitor problems
• Monitor not displaying the recommended 1920 x 1080 resolution correctly
• Monitor not displaying Bios setup screen or Windows pre-boot logo correctly.
The left and right edge of the desktop cannot be seen at 1920 x 1080 resolution
(i.e. Some icons on the edge of the screen cannot be seen)
When a PC setting of 1680 x 1050 is used, all of the desktop can be seen. However this is not the recommended resolution and this is not what I bought the monitor for.
The Bios screen is blurred and doubled
The monitor had this problem from the beginning, out of the box.
This is not a driver issue:
The correct Samsung driver is loaded and the correct settings are applied in Win-8.
Also, the same problem appears in Linux, on the same computer - again the screen resolution is set up correctly.
Bios screen: the bios screen should work before any drivers come into effect, so it is not a driver problem.
It seems that the monitor does not correctly detect the Bios output.
This is not a PC issue:
When another Samsung monitor (different model) which also has recommended 1920 x 1080 resolution is used on the same PC everything works perfectly fine. So this is definitely a problem with the monitor.
This is not a Monitor setup issue (?):
The monitor settings do not fix the problem. Horizontal adjustment shrinks the edges slightly but does not bring in the edges of the desktop.
The wide/Auto setting does not cure the problem either. With Auto setting there are black areas on the sides, but the desktop edges are still cut off. There are no other settings on the monitor that fix the problem.
The cable that came with the monitor was used (D-SUB) and was plugged in as shown in the manual. Also this cable was used with the other Samsung monitor without any problem.
Can someone please help ?