Hi Serene_eloquence,
I know when I've seen this in person before the effect is slight, but just so you know: if you want Samsung support, I support US products and customers. And from what I can tell, this model is for New Zealand. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung New Zealand portal for support on that product: http://www.samsung.com/nz/consumer/tv-audio-video/television/led-tv/UA55ES7500MXRD
HD Tech
Hi guys,
I bought a Samsung UA55ES7500 a few months ago, and recently I have realised that the logo on the TV doesn't glow even despite going into Menu -> System -> General -> Light effect -> Always. Could someone please enlighten me as to what to do? I believe that it should actually glow as I have seen this on other TV of this brand. Thank you

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