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Samsung LN52B550 Display Question

by andreah1 / September 6, 2009 11:40 AM PDT

Hi all! We just got the b550 to replace an almost new a550 that was recently broken because the stupid theives that broke in our house must have dropped it. Anyway, we got the b550 all set up and have directv, I have the satellite plugged into the hdmi/dvi slot...everytime we change a channel on the satellite a display box comes up in the left top corner showing the resolution...this is something we don't need to see constantly and wondered if there is a way to turn it off? Thanks for any help!

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Samsung LN52B550 Display Question
by Samsung_HD_Tech Samsung staff / September 6, 2009 5:12 PM PDT

andreah1,

From what I can tell, when resolutions change or a connection is broken, that display notes that the video connection has been re-established. Changing channels can cause that connection to stop momentarily, thus bringing the message back up.

There's no way I'm aware of to will turn it off, unfortunately.

--HDTech

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darn
by andreah1 / September 7, 2009 1:33 AM PDT

Thanks for trying...it kinda sucks, covers up the directv info on top so we can't read what the show is. Hmm, just another weird quirk I guess!!!

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darn
by Samsung_HD_Tech Samsung staff / September 8, 2009 5:06 PM PDT
In reply to: darn

andreah1,

Well there may be ways to minimize how it interrupts. One might be to turn the transparency settings down for the menu options, and the other would be to see if you can move the cable/sat box's information bar to the bottom of the screen so that even if it does pop up, it doesn't cover anything.

Just a thought...

--HDTech

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darn
by andreah1 / September 8, 2009 8:01 PM PDT
In reply to: darn

I'll give that a try, I'm thinking I might call Samsung cust. service too to see if they know of anything, although I heard they're not the greatest!

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