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General discussion

Samsung LN52A650 picture is fuzzy at startup

by maxdog723 Nov 2, 2010 1:20AM PDT

I have a Samsung LN52A650 LCD tv. About four months after the warranty expired (naturally) I started noticing that when you firt power up the tv in the morning, or after a long time being off, the picture is fuzzy - white lines running through about 70% of the screen. After the tv has been on for about 10-15 minutes, it goes away and the picture is great. Of course, Samsung customer service has never heard of this, aand all they suggest is take it to an authorized service center, where they will gladly look at it for $99. Anyone have a similar problem, and can you share your results? Thanks.

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5 Posts
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Back in the day...
by r. proffitt Former Forum moderator Nov 2, 2010 1:24AM PDT

Back in the day of CRTs we had to explain this to new TV owners. Even today there can be some warm up period. BUT THIS IS NOT YOUR ISSUE. I would have not used the word FUZZY in your title but use WHITE LINES ON PICTURE AT STARTUP.

--> I have a suggestion. Go to SAMSUNG.COM and register your set. If you do this you might get 3 more months of warranty. Then you can call 1-800-SAMSUNG to begin the process.
Bob

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thanks
by maxdog723 Nov 2, 2010 1:35AM PDT

I registered the tv right after I bought it, but thanks for the tip. Also, I would change the title of my post but can't seem to edit it.

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If you registered it, you might have 3 more months of
by r. proffitt Former Forum moderator Nov 2, 2010 1:43AM PDT

But the fine details are lost here. I wonder if you are at 12 months or 15?

I'd ask about that.
Bob

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longer
by maxdog723 Nov 2, 2010 1:47AM PDT

The set is about 20 months old now.

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Ahh.
by r. proffitt Former Forum moderator Nov 2, 2010 1:52AM PDT

Unless you bought an extend warranty we get to pay for repairs unless it's some issue they are making an exception to. For example that BAD CAPS issue.

Bob

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