General discussion

Samsung LN52A550P3 lines in picture

I have the following model,
LN52A550P3FXZA

I have owned this TV for 14 months and used for less than a year. I now have Horizontal lines of all colors on the right 1/3rd of the screen. Called Samsung and got a much less than helpful. All they told me was that I was 37 days out of warranty (What a stand up company). The lines do sometimes change color, depending on the background of what is on, although that is the exception not the rule. If anyone has any idea of what might be wrong, please let me know. thanks in advance for the help.

V/R
Brian

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Samsung LN52A550P3 lines in picture

atclane,

Sorry to hear about your situation and experience. I'll try to help out if I can.

If you register your product, you may qualify for an additional 3 months of warranty. There are some exceptions, but it's definitely worth trying. This program is for U.S. customers, so if you're not in the U.S., results may vary. So here's what I'd recommend. Fill out the online registration form here:

http://www.samsung.com/us/mysamsung/product/myssMyProductRegist2.do

Then, call 800-SAMSUNG back and let them know that you filled out the online registration form that should give you an additional 3 months of warranty for free. From there, you should request a service to be set up.

Keep me posted.

--HDTech

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Samsung no help

I called and Samsung was lees than helpful. They refereed me back to you, they said I would have to obtain a number or code from you to honor a three month extension. Please help anyway you can. Thanks,

Brian

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LN52A550P3FXZA vertical lines

I came home to discover my tv has also developed these same vertical lines. What was the outcome from the request to Samsung? When I called the referred me to a local repair shop and told me the repair would be out of pocket as my tv was out of warranty. Although this seems to be a very common problem.

I am hoping to have someone identify the problem and tell me how much this cost to repair. I'm guessing this will be my first and last Samsung TV.

Model LN52A550P3FXZA
Serial ALXS3CMS100187P
(Manufactured: 01/31/2009)

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