General discussion

Samsung LN52A550 color issues after a firmware upgrade

I just upgraded my LCD from 1002.1 firmware it had on it to a 1005.1 & 1006.1 according to the instructions on Samsung's official website. Upgrade went ok.

Now afterwards (no other changes in the setup), the white balance / color is messed up completely. Bright whites come out as pink. Tried a number of suggested Color settings from AVS forum, but doesn't help. I read that this is rather common and that the firmware upgrade can do this as it wipes out factory calibration settings. From what I hear, there's no way to downgrade the firmware.

TV's out of warranty at this point and I've very disappointed that an firmware upgrade from Samsung's official website would mess up my set. So far after calling their support, all I got was 'hold reset for 30 seconds' which of course didn't help.

Discussion is locked

Follow
Reply to: Samsung LN52A550 color issues after a firmware upgrade
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Samsung LN52A550 color issues after a firmware upgrade
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments

CNET Forums

Forum Info