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Question

Samsung LedTv un40eh5300 stops channel search after update

Feb 28, 2015 11:13PM PST

Hi everyone, recently tthe channel search and fine tunning stops working after software update on my Samsung un40eh5300 model, the option in the menu is grayed, and not let me search others channels, the other channels already on the list works ok, and let me put the channel number on my remote control.
Anyone know why this could happend?

un40eh5300

PS:Sorry for my bad english Happy

Discussion is locked

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Answer
After firmware updates Samsung usually has us reset.
Feb 28, 2015 11:14PM PST

Ask them how to reset this model.
Bob

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Answer
solved
Mar 1, 2015 2:20AM PST

Problem Solved,after update the hospitality mode was on, so i entered to service mode ( with the tv turned on mute->119->ok) and turn it off and all its ok now!!

Thanks for the help bob!

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Strange.
Mar 1, 2015 2:27AM PST

I've yet to have an update kick it into such a mode. Very strange and should be reported to Samsung as a defect.
Bob