Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Samsung LED TV turning off and on

Mar 21, 2017 5:56PM PDT

Just bought the LED TV in November and it sounded like it was trying to hook up to a landline modem, then the screen looked like a hundred color bars and went black. It turned off and on several times and then wouldn't come back on. Around midnight, 2 hours later it came back on blasting. Had to unplug it to turn if off. Next day, it came on, did the color bar screen and went black. When it finally came back on it doesn't have a sound.

Discussion is locked

- Collapse -
All these here have a 1 year warranty.
Mar 21, 2017 9:28PM PDT

Be sure to call it in now. If from Costco, take it back and exchange it. It's what they do!

- Collapse -
1 year warranty
Mar 22, 2017 4:36AM PDT

Unfortunately got it from Sams and can't take it back. I have went to Samsung and turned in a ticket regarding the problem and waiting for their response. I had registered it when I bought it, thankfully still had the receipt and sent all of that with my ticket to Samsung. But based on reading other discussions, might be waiting a while. It now won't turn on at all.

- Collapse -
Not turning on at all is actually good news.
Mar 22, 2017 7:18AM PDT

Dead is dead and easier to deal with in warranty claims.