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Question

Samsung LED TV suddenly no sound from any input

by Dec 7, 2012 9:31PM PST

I have Samsung 37 LED TV (UE37C6000RKXXU) and all of a sudden no sound from any input device (Virgin TIVO, DVD, Wii or even play a movie clip via USB stick). It worked fine and is now JUST outside the warranty period. I have nothing on headphone output either.

Any suggestions ? Searching the internet this seems to be a common problem.

Discussion is locked

3 Posts
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Answer
Further information on the above
by Dec 7, 2012 9:37PM PST

Just to clarify I have confirmed that the settings are not set to external speakers.

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Quick, do this!
by Former Forum moderator Dec 8, 2012 12:37AM PST

In the USA you usually get 3 more months warranty if you register a HDTV. I don't see if you tried that.
Bob

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Answer
Re: Samsung LED TV suddenly no sound from any input
by Samsung staff Dec 10, 2012 4:06AM PST

Hi markinkent,

Thanks for your message. But just so you know: if you want Samsung support, I support US products and customers. And from what I can tell, this model is for Netherlands. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung Netherlands portal for support on that product: http://www.samsung.com/nl/support/model/UE37C6000RWXXN

Hope this helps you!

Regards,
HD Tech

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