I'm sorry to hear that you're having this problem setting up your apps. I'll be happy to look into this further, but in the meantime, the customer service center would probably be best able to handle the situation.
You can reach them at 888-899-7609, and they should be able to assist with getting your app running.
Keep me posted.
Hello, i have the TV shown in the subject title and have been having problems connecting apps. Here is the problem, i bought pac-man from Samsung apps., downloaded it, then went to manage apps., selected connect to connect the app. and then i find that i must have a username and password from Namco Bandai in order for this to work. So, the question is why doesn't Samsung specify that you need this info. (have a username and password) from the publisher website of the game to make it connect. The instructions i got say that you use the same ID/username and password that you use on Samsung's website to login and to connect the Samsung app. in the manage app. screen. So, i was wondering if anybody knows how to fix this, because i now have a game that i paid $5 for and downloaded on my TV and cannot use.