Thanks for your message! But just so you know, I support US products and customers. And from what I can tell, this model is for the UK. (Correct me if I'm wrong.) So if you want the most accurate information, here's the Samsung UK portal for support on that product: http://www.samsung.com/uk/consumer/tv-audio-video/television/led-tv/UE32F5000AKXXU
Hope this helps you!
Hi everybody! I am new, and I am from Italy (so please be patient with my English!)
I will quickly summarize my problem, to whom I found no solutions so further in my internet research.
I bought a Samsung 32" LED TV in December (Model: TV LED 32" UE32F5000AK) and initially I had no problem at all to connect my Macbook Pro (late 2011) to the TV, via an HDMI adaptor; both the video and the audio were perfect. At this point I was using the HDMI 1 input (this will be important later on in the story).
After few months of perfect usage, I spent 2 weeks away from home, so my Mac and my TV were separate in this period; when I came back home and tried to connect my Mac to the Samsung TV I couldn't do it! This is what happened:
- when I connected the Mac via HDMI, the screen went black for a moment
- at the same time on the TV the screen saying "no source detected on the HDMI1 port" (or something like that, I'm translating from italian) disappeard for a while; I guess it is because the mac and the tv are communicating in some way
Still the connection is not working; soon enough the screen appears again on the TV screen and the mac doesn't see the TV at all.
This was all very strange to me, and I guessed that the problem was in the mac or in the connection cables.
This is what I tried to do (and didn't work):
- tried different connection cables (hdmi, hdmi-adaptor)
- tried different Mac
- tried to change option in my Mac, reset VRAM, reset SMC, reinstall the OS, etc
- I didn't try another HDMI gadget (like a BR player) on the same connection line, because i don't have one
The problem never solved.
Then I realized that my Samsung TV had a second HDMI port (I know, it is very stupid to think of it only at this point!) and connected the mac to it.
The new HDMI port is labeled as: HDMI2/DVI
Now I can see the video, but I don't have any audio at all on the tv (I am forced to use the Mac internal hearset).
Again I tried everything possible on the mac, but there was nothing I could do to solve the problem, so I guess it is a problem in the Samsung TV.
This is all very frustrating, since the TV is new, and I was wandering if there was any last try before giving it back to the shop.
Thanks to everyone who will try to help me! Bye