I'm sorry to hear that you're having this issue with your TV. Unfortunately, I can only escalate issues in the US region. The only remedy I can suggest is to reach out to the Samsung customer service center in your region.
I am the victim of Samsung LCD TV which lost the very trust of the customer like me. I invested Rs 85,000 on my TV, but soon after completing warranty period, my samsung tv developed black spots on the screen. I believe it is a simple deception. No response to my problem in any samsung plazas mails to the company. It is very sad that everyone visting my house are developing aversion towards SAMSUNG LCD. CAN YOU PLEASE ADVISE SOLUTION TO THIS PROBLEM?
A K SAGAR, Journalist.
Details of the product I purchased. SAMSUNG LCD model LA40R81B, Serial no: 070332DPAOD944K -
INVOICE NO. 131633, RK'S SHOWROOM, CHIKKADAPALLY, HYD, DATE OF PURCHASE 8/11/2007.