When I want to use a Samsung KBD I want to see it in the Accessories link but that keyboard is not there. I also don't see VG-KBD2500 listing your 40 inch TV.
Who told you this worked? Get back to them now.
I am trying to sync a Samsung wireless keyboard (VG-KBD2500) with my new Samsung smart TV (UN40JU640DFXZA). I had no problem hooking up my 65 inch TV with another same keyboard, but when following the online and instructional guidance (user manual and youtube video), It still won't sync. I tried TV System, device manager, Keyboard settings, but then It goes straight to Keyboard options and says a keyboard is connected. My keyboard, however, only turns the TV on and off, with no other functionality. I never got the keyboard screen that offered keyboard connection like I did with my other TV.
I believe this TV and keyboard should be compatible, but not being to savvy in the area, I may be overlooking something obvious.
Any info would be greatly appreciated!!
I apologize for the inconvenience. This particular television is not compatible with the Samsung wireless keyboard as the unit does not have a Bluetooth built inside.
You can try using a third party keyboard that is HID compliant, however we cannot guarantee the compatibility.