Samsung is recalling the Galaxy Note 7 worldwide

Sep 2, 2016 7:36AM PDT

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Reply to: Samsung is recalling the Galaxy Note 7 worldwide
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Reporting: Samsung is recalling the Galaxy Note 7 worldwide
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Samsung fault
Sep 26, 2016 4:31AM PDT
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Big mistake
Jan 11, 2017 6:39AM PST

I'm posting my experience so if anyone had or still has the note 7 knows what's happening.

Yes they recalled the mobile and it went well in other regions but here in the middle east is a different story

I've been contacting them in every possible way for the last 4 months (called them weekly, emailed them, contacted them on facebook and twitter, emailed an executive and emailed trying to get my money back but in vain.

The news talks about the 1 million device people are holding on to but the truth is we simply can't give it back. In their reply they said we have been contacting our warranty team about the note 7 devices "not just mine"

In all my communications I'm lucky if I receive a reply saying "we have forwarded your details to someone" but most of the time no answer

Below is my last communication with them on facebook. You should check out the screen shot of their reply the reason I posted it to their page

I loved Samsung mobiles and owned every note version that came out but after this experience never again

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samsung lover
Feb 7, 2017 10:59PM PST

I am a big lover of Samsung company I am with Samsung in recalling the Galaxy Note 7 worldwide because note series of Samsung is the best series battery timing of note series is very good.

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Maybe time to un-sticky this post ?
Mar 22, 2017 7:53AM PDT

It's not news anymore .....

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