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General discussion

Samsung i5503 camera problem

by guruteja Oct 22, 2010 2:04AM PDT

HI
just 3 days ago i purchased samsung i5503 galaxy 5 phone.
My problem is when ever i click on the camera icon, my phone gets restarted.. is there any work around to fix this issue.
kindly advise.

Discussion is locked

4 Posts
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At 3 days.
by r. proffitt Former Forum moderator Oct 22, 2010 3:07AM PDT

I would be back at the store to exchange it if they don't show how to fix or use this!

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Samsung i5503 camera problem
by Samsung_HD_Tech Samsung staff Oct 22, 2010 9:34AM PDT

guruteja,

There may be an update needed or something is going on with the software in the phone. In most instances, going to your carrier's service center will usually allow a technician to load the software and do diagnostics on the phone. It may be a simple upgrade, or something serious.

I'd recommend contacting your carrier's local repair center.

--HDTech

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Samsung i5503 camera problem
by guruteja Oct 23, 2010 1:28AM PDT

Hi,
thanks for the reply.
do you mean network carrier (i use Airtel india)?
Does camera have to do any thing with the carrier ?

thanks

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Re: carrier
by Kees_B Former Forum moderator Oct 23, 2010 1:31AM PDT

I assume he lives in the USA. Most phones there are bought with the carrier. So that would be the place to get your warranty.
In your case it might be any shop. Do what Bob said.

Kees

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