Samsung forum

Question

Samsung HW-E450

by Chappell70 / September 2, 2012 1:30 AM PDT

I have just purchased a Samsung ES5500 smart tv and a sound bar Hw-e350
When I connect the sound bar to either my digital decoder or my DVD player the sound bar works, however I cannot seem to get it to work via the tv for when I watch anything on the smart TV like Netflix etc

I am not using a HDMI cable but using the audio cable supplied.

Any ideas what I might be doing wrong? Concerned that the audio ports on the tv might be the issue

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All Answers

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Answer
I think this was covered in a prior discussion.
by R. Proffitt Forum moderator / September 2, 2012 3:09 AM PDT
In reply to: Samsung HW-E450

But I fear the app's author has to do something to enable sound from other than the speakers. Since Netflix is the author you complain to them as well as Samsung.

You are not doing anything wrong. Some fault me for thinking it's time for Samsung to own the apps too.
Bob

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Answer
Re: Samsung HW-E450 with TV
by Samsung_HD_Tech Samsung staff / September 4, 2012 1:20 AM PDT
In reply to: Samsung HW-E450
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Sound bar
by Chappell70 / September 4, 2012 6:23 AM PDT

I get sound through the apps, but NOT through my attached Sound Bar

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Re: Sound bar, no sound from apps
by Samsung_HD_Tech Samsung staff / September 4, 2012 11:13 PM PDT
In reply to: Sound bar

Hi Chappell70,

It's the same issue at that post over there. You get sound on your TV speakers, but not on an attached sound bar, so the same troubleshooting steps apply.

HD Tech

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