I'm sorry for the delay, but I have been doing some research on this device. From the info I have, it does not seem that the HT-X810 actually offers any internet connectivity at all. I have checked the rear panel as shown in the manual, and I was not able to find any ethernet connections to allow for a connection to a home network, nor was I able to find any mention of network connectivity. Are you sure you are using the HT-X810 as the main unit when connecting to the internet? Since the HT-X810 is a DVD playing SoundBar, it shouldn't have access to Internet@TV functions. Perhaps you have another Samsung device that is trying to connect to the network for internet functionality?
I have the HTx810 system and are having problems connecting to the internet. The store of course told me that the system was Wi-Fi ready to get on the internet, but found out more later. When the unit is located - I can only use - wireless or Powerline Ethernet Adapters. I hooked up the powerline adapters - and can get on the net in the setup screen - but soon as I launch Netflix or Pandora the powerline adaptors go from green to red - and I get and error message with the Samsung Unit. I also can't get on line using the wireless router from the phone company - (company Frontier) keep getting error messages - hope someone can help. Thanks