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Samsung HT-TZ512 Digital Home theatre "power off" problem

by jelmo55 / June 12, 2009 12:02 AM PDT

My system has been working great until last night. When I turn the system on, I get the "welcome to Samsung Digital" message, blue light comes on but immediately it powers off and as it is I get a message saying "protect". Any button I hit then goes through the same sequence as I just mentioned above. I can't get the system to stay on. My Samsung tv works fine and my tv speaker works but I can't use my sound system. Any ideas or advice? I find no mention of this problem in my manual unless I am overlooking it. "PROTECT"--what does this mean? Please help if anyone can.....thanx in advance!!

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Try resetting it
by Pepe7 / June 12, 2009 1:35 AM PDT

It's mentioned on p.70 of the user manual.

"Turn off the power and hold the STOP (T) button on the
main unit for longer than 5 seconds (reset function)"

Keep in mind this erases all stored settings.

-Pedro

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samsung protect problem
by faisal_zafir / March 27, 2010 2:52 AM PDT
In reply to: Try resetting it

dear friend,
i used the same "holding stop button for 5 seconds" and my problem of word protected on screen and leading to power off has been resolved.

but since then, the overall volume of my unit has dropped dramatically (say 10% of its actual power).

can you please guide how to restore that.

my model number is ht-tz315.

thanks and regards

faisal

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Protect
by Ilsocmom / June 15, 2012 7:14 AM PDT
In reply to: Try resetting it

I held the stop button for longer than 5 seconds to reset the machine. This did not correct the problem. Disconnecting from power source did nothing, either. Any suggestions?

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