TVs & Home Theaters forum

Question

Samsung ht-j5500 and Xbox One

by seanmwaple / October 8, 2016 9:32 PM PDT

I have an xbox one, comcast cable box, samsung un55fg6200 tv and a samsung ht-j5500 sound system.

I can only get sound out of the left front speaker.

I have xbox hdmi out to tv hdmi in
comcast hdmi out to xbox hdmi in

I run the hdmi out from the receiver to tv hdmi slot 2 and then i run the optical cable from the receiver to the tv.

Only sound out of the left... am I missing something? Is my setup wrong?

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All Answers

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Answer
Sounds incorrect to me.
by R. Proffitt Forum moderator / October 8, 2016 9:38 PM PDT

The usual setup is for all sources to go to the receiver or sound bar and then to the TV. Due to HDMI HDCP and more, pass through of more than stereo is never a sure thing so this is why your AV setup folk have the usual wiring setup. Yours looks incorrect to me.

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well
by seanmwaple / October 8, 2016 9:41 PM PDT

The receiver with the ht-j5500 sound system only has one hdmi out slot. There is no hdmi in.

sooo whats next?

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A HDMI switch.
by R. Proffitt Forum moderator / October 9, 2016 4:42 AM PDT
In reply to: well

Google HDMI switches. There are so many and some autoswitch.

To see if this is it, test without passing through devices. Remember I don't know if the device passing through has a feature you can set. I don't do that research as I set it up right and then go to the next one, set it up and move on. If you feel there's a setting then ask makers and their support what's up with HDMI audio pass through.

I can go on about this but it's a real common annoying thing the industry did (on purpose.)

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It works but...
by seanmwaple / October 9, 2016 1:59 PM PDT
In reply to: A HDMI switch.

So I fixed it now I have sound coming from front left and right. Center. Sub. And both rears.

I have the optical going from the Xbox to receiver and the hdmi from receiver to TV.

In Xbox settings for optical I chose bitstream and then Dts from the drop-down.

Hdmi I can only choose stereo uncompressed and when I try to choose any other it says "check your audio receiver there was a problem using this setting make sure audio receiver supports it"

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Is the Samsung firmware current.
by R. Proffitt Forum moderator / October 9, 2016 2:05 PM PDT
In reply to: It works but...

If I'm reading it right the firmware was updated 2 Aug, 2016.

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Updated but still doesnt work..
by seanmwaple / October 9, 2016 2:49 PM PDT

Firmware was indeed out of date. Updated it.

Still on the xbox it doesnt let me change hdmi audio in the audio output settings.

Oddly enough... when I turn HDMI off and keep the optical settings the same on the xbox the sound completely turns off... even thought I am connected via optical from the xbox to the receiver. (hdmi from receiver goes to the tv).

Sooo... now what? I mean the sound is fine and I get good 5.1 surround.. for sure works in my opinion.. but don't I want hdmi over the optical?

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Here the optical from XBOX
by R. Proffitt Forum moderator / October 9, 2016 3:13 PM PDT

Goes to the receiver and the HDMI to the TV or monitor. If it fails and Samsung can't fix, then you have a defective for your needs situation. Back it goes.

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I have that I think...
by seanmwaple / October 9, 2016 3:23 PM PDT

I have optical from Xbox to receiver

I have hdmi out from receiver to TV.

Then my xfinity box hdmi out goes to Xbox hdmi in.

I'm just not sure why it won't let me Choose hdmi 5.1 uncompressed in Xbox settings but it lets me chose Dts digital or DVD for optical bitstream format in settings....

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ANY pass through of ANY HD content (A or V!)
by R. Proffitt Forum moderator / October 10, 2016 9:45 AM PDT
In reply to: I have that I think...

Is never a sure thing. I guess I was unclear on that point.

The only time you can fault Samsung or others here is when direct connections fail.

-> I don't want to get into yet another HDMI HDCP "you shall not pass" discussion.

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