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Question

Samsung HT-C5550

by philly2013 / October 9, 2013 11:51 PM PDT

The Blu Ray player switches source on its own quite frequently. Usually from HDMI1 or HDMI2 to D.in or FM. It has happened for a while so I updated to the latest firmware and now it happens more often. Any help?

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All Answers

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Answer
Re: Samsung HT-C5550
by Samsung_HD_Tech Samsung staff / October 10, 2013 4:03 AM PDT
In reply to: Samsung HT-C5550

Hi philly2013,

I am sorry to hear you are having this issue. Have you tried removing the batteries from the remote to see if the inputs still change? This will help determine if the issue is with the remote or the unit itself.

Regards,
HD Tech

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Re: Samsung HT-C5550 - New!
by philly2013 / October 10, 2013 6:42 AM PDT
In reply to: Re: Samsung HT-C5550

Hi,

I will try this and get back to you.

Thanks

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Re: Samsung HT-C5550 - New!
by philly2013 / October 11, 2013 6:55 AM PDT

Hi,

I took the batteries out of the remote control and it still happened. It changed from HDMI2 to FM.

Please advise.

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Re: Samsung HT-C5550 - New!
by Samsung_HD_Tech Samsung staff / October 14, 2013 8:42 AM PDT
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Re: Samsung HT-C5550
by philly2013 / October 14, 2013 10:42 AM PDT

Thank you for your help

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