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Alert

samsung holder broken itself internal crack on my tv panel

Mar 21, 2017 3:05AM PDT

Hi all of you ,
i just wandering to know that my Samsung TV stand holder broke it self around 2:00 am at midnight . we all are sleeping at that time my wife hear the big sound then after she make me wake up and we went lounge room to see it the TV was fallen down itself due to holder broken automatically. what should i do i bought that TV on 2014 60 inch plasma TV . The case manager refuse by saying TV wont be covered because of physical damage, which is impossible because nobody was at lounge room at that time i explained them everything i am sure we din not cause physical damage and TV was not mouted . plz suggest me what i have to do

Discussion is locked

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Re: broken
Mar 21, 2017 3:31AM PDT

I would call my contents insurance and claim the damage. If you didn't insure the contents of your home, I'm afraid you're out of luck now the warranty for the standard has ended.

You're sure of course that your dog didn't accidentally pushed over the TV while you were sleeping? But that's between you and the insurance.

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thanks for reply
Mar 21, 2017 5:28PM PDT

I don't have dog in my apartment and what that contents insurance

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I have to go with Kees.
Mar 21, 2017 8:30AM PDT