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Samsung HLS6187 DLP shuts off

I changed the bulb in my tv, old one was getting dim. My picture was great for about a month, now I turn it on the picture comes on, looks good and then in 70 seconds it turns off and the lights in front are telling me that the bulb is bad. I verified that the fans are working, no dust build up, and I have reseated the bulb. Can anyone help?

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Samsung HLS6187 DLP shuts off

In reply to: Samsung HLS6187 DLP shuts off

cwdouglasville,

Have you tried re-seating the lamp? Pull it out, and then firmly slide it back in. Often times, that fixes the issue you're describing. Otherwise, you may have to have the unit inspected by a tech. If you find you need to do that, you can fill out the online service request form here:

http://www.samsung.com/us/support/online/supportOnlineServiceRequest.do

--HDTech

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Samsung HLS6187 DLP Shuts Off

In reply to: Samsung HLS6187 DLP shuts off

I'm having the same problem. I've replaced the bulb and it still shuts off after about an hour. Any clue?

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Samsung HLS6187 DLP Shuts Off

In reply to: Samsung HLS6187 DLP Shuts Off

texassports,

Unfortunately, I can't diagnose issues without being able to inspect the unit. Often times, reseating the lamp fixes issues where the TV turns off. There are other variables, such as heat or fans that a technician can pinpoint. If you want a technician to inspect your unit, you can call 800-SAMSUNG or use the link above.

--HDTech

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