Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Samsung HDMI

Feb 5, 2015 9:29PM PST

Hi,

I got some problems with my Samsung plasma tv. It's approx 4.5 years old and have worked fine until 1 month ago.
I have three devices connected, DVD-player (LG), Digital box (for cable) and media player (Western Digital). The only device that work is the Media player, it works in all HDMI-ports and with different cables. But the other devices wont work, have tried several things. I tried a reset on the tv, i tried to have it unplugged for some hours, I updated the firmwire, different ports and cables.
When I got the DVD and the Box connected and try to use them through the HDMI the picture becomes pink/corny and blue/grey at the top, so the ports "feels" there is something connected.

I contacted the Samsung support and they told be about the steps above and said that they could do no more without sending a support worker over and that would cost as much as buying a new TV.

I got no clue what to do next, please help! Happy Sorry for bad english, it's not my first language.

Discussion is locked

- Collapse -
Answer
Sounds like a failed board.
Feb 5, 2015 10:46PM PST

Since that's non user serviceable, get estimates.
Bob

- Collapse -
Theres more to it...
Feb 6, 2015 6:42AM PST

The strange thing about it is that the Media Player works for all HDMI ports. I got three laptops and one works fine and two dont, same problem as with the DVD and Digital Box (pink/corny screen). The cmps have the same settings and resolutions/Hz.

- Collapse -
HDMI can be that corny.
Feb 6, 2015 6:45AM PST

Try the old tech reset. Cables out, power removed, wait for 10 minutes. If not, still sounds like a board failure.
Bob

- Collapse -
Answer
Progress...
Feb 10, 2015 2:56AM PST

I made some progress today. I connected to cmp that didnt work and changed the setting (I dont know what it says in the english version of windows) "mirror screens" to "extend screen" and then the picture on the computer showed perfect on the TV! I noticed that by doing this the output resolution automaticlly changed to 1900x1080 instead of the x900 that I was running on the cmp. I tried changing the resolution on the cmp and some of the resolutions works, other dont, this pretty much solved the cmp problem for me.

But now my question is how do I change the outcoming resolution on the DVD-player?

- Collapse -
Which DVD player?
Feb 10, 2015 3:08AM PST

Old ones were only 480i, 480p at best. Be specific.

- Collapse -
Old LG
Feb 10, 2015 5:07AM PST

Its an old LG. Probably only 480p, but au dont know how to change the resolution on it, have checked the menues. Thanks for the help!

- Collapse -
RCA jacks mean it's the old fixed 480 signals.
Feb 10, 2015 5:45AM PST

It's been a few years but I picked up a new under 50 buck DVD player with upscaling for dad at walmart 5 or so years ago. I think the price has gone down on these.
Bob