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Question

SAMSUNG HD 78 CURVED TV

So bought this year, and its connected to Comcast for cable....and it skips Picture goes dark for 1-2-3 seconds then re-appears). I have Samsungs in other parts of the house also on Comcast with no problem. I also have no problem on the 78 watching Netflix or any other app. Only when Comcast is on is this a problem and only on the 78. Any thoughts on the problem?

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All Answers

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Answer
Make the call, make a decision.

In reply to: SAMSUNG HD 78 CURVED TV

Usually the return window is just a few days. This sounds defective on arrival so make the calls to seller and Samsung to see if they can correct this either by repair, settings or exchange.

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Answer
Re: Samsung 78" TV

In reply to: SAMSUNG HD 78 CURVED TV

Is the firmware up to date on the unit? If the firmware is up to date, and you've already tried factory resetting the unit as well, please send me an E-mail to qasupport@sea.samsung.com including the full model, Serial, and firmware version numbers of the television.

Regards,

HD Tech

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