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Question

Samsung Galaxy Trend Plus

Oct 5, 2015 5:19AM PDT

Hi,

I have found two problems with my new Galaxy Trend Plus:
(a) I am not getting voicemail notifications
(b) I cannot receive texts from multiple people who are in my contacts. They can receive texts from me.

I would appreciate help to resolve these.

Many thanks!

Discussion is locked

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Answer
Both those issues are carrier related.
Oct 5, 2015 9:24AM PDT

Samsung doesn't run the cellular network so head to your carrier's counter to have them check out your phone settings and the issues you are having.

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Thank you for your help!
Oct 5, 2015 9:45AM PDT

Thank you very much. I will contact the carrier. Much appreciated.