You would call them and ask what's up and when it will be fixed.
Bob
Hi,
I keep failing to download apps from the Samsung app store and the 'no device found' message pops up on the store page. Can someone give me details of how to fix this disconnect, please? I am not a techie so clear and detailed advice would be much appreciated.
Thank you

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic