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Samsung Galaxy S7 Edge - Warranty Issue

May 5, 2018 8:03PM PDT

Hi Everyone,

I'm from Melbourne, Australia.

I bought my Samsung Galaxy S7 Edge on 08/07/16.

I had this issue, "Line of death pink line running through edge of the screen" just after I bought this phone and Samsung warranty fixed this issue on 14/02/2017. I still have the receipt.

To my suprise same issue came back last week and I took it to Samsung. But this time they CLAIM that the phone is liquid damaged and they cant fix it by the warranty and they want me to pay AUD$336 to get this fixed.

This phone has never touched any water or any liquid. Also the phone is working fine other than the line of death pink line running through edge.

Are they just trying to avoid the warranty claim? What can I do about this?

Samsung Case No - 4259465738

Thank you.
Priyan A

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