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Question

Samsung Galaxy Light stuck in a reboot loop.

Aug 24, 2015 11:51AM PDT

Phone: Samsung Galaxy Light
Model: SGH-T399N

Phone suddenly froze while using Spotify App. I couldn't get it to turn off from the power button, so I pulled the battery out .when I put the battery back into the phone and restarted, it just replays the startup screen. As I understand this is called a reboot loop.

So I tried to hard boot the phone by holding volume up+power+home. It gets me to the screen with the little Android guy laying down with a red exclamation point and it says No Command, then it just goes back to the boot loop. Is there another way I can reset my phone?

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