I'm sorry to hear this! Are you noticing anything blocking the drawer at all from opening successfully?
Can you take a look at this photo and let me know which drawer this is in regards to?
Samsung Model RFG298AARS 29 cu ft French Door
The bottom most drawer--called the pantry drawer. Is stuck and will not roll out. I've emptied it and the shelf above. It will not budge. Refrigerator is about 3 years old. Does any one have the solution??