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Samsung Flat screen CRT - but no color in emails

by janicejm / October 17, 2007 7:32 AM PDT

I have a fairly new Samsung flatscreen CRT and on numerous occasions I am finding that it is not giving me color when I should be getting it. For example in my email account, it has a place to add background or font color but I see no color at all in these areas?? I also see no color in incoming emails, unless on an attachment - which yes those are in color. Anyone know any answer for this??

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Likely Not The Monitor
by sunwatcher / October 19, 2007 7:35 AM PDT

If it's only your email, I would suspect a software problem. Please provide more details. For starters, what email client are you using? You mention email, but are there any other times that you have problems with seeing font color?

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Trouble seeing color on Samsung Monitor
by janicejm / October 20, 2007 7:06 AM PDT
In reply to: Likely Not The Monitor

Yes, I am having trouble seeing color in the background on many other URL's that I go into. For example in myspace, facebook, and many other. Too many to mention. Also, if I download a picture or something at a site the picture color is fine, but again the background for the screen item isn't there. For example the page setting I may have set to yellow or blue (I am guessing because the boxes they offer me to pick the bkgrd color with is all blank, just a bunch of boxes) - so in this case the entire background should appear on that page in yellow or blue and then the picture on top of that background - but I just get white. Period!! Just white always. I would provide you a model number on this monitor, but it is not on the monitor anywhere. It is a newer model 17" flat screen. On the bottom of the front of the panel are 6 buttons I can push for adjusting such things as contrast, etc., but have tried all of those and nothing seems to help. Hopefully, this additional information will help someone to help me with this issue. Thank you so very much!!

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Samsung Monitor - email account
by janicejm / October 20, 2007 7:09 AM PDT

So sorry, forgot to mention my mail provider is my telephone company. Embarqmail.... Also, I have DSL.

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