But back to Verizon to have them sort it out.
I have a Refurbished Verizon Samsung Galaxy S7 that I bought from Amazon. The phone looked perfectly new when I got it and worked that way except for 1 big issue. When I try to call a contact number it redirects the call to a number in Los Angeles, Ca. It always says, "The number is being redirected by Sim" and it always dials the same number. I have to dial every number that I want to call manually. When I received this phone I put my own sim card in it from my previous phone. There are a few contact numbers that it will let me use but they are all out of my area code.
Does anyone have any ideas for me?