General discussion

Samsung Dryer (Crack in Drum)... Poor Product Poor Support

I recently discovered a hole in the drum of our Samsung Dryer. The Dryer was purchased 3 years ago and I realize that it is past warranty. However when I saw the numerous amount of complaints about this specific issue, I thought I would chime in as well. I called customer support and they we absolutely no help at all. Said they could send someone out to fix it but on my dime. It looks and sounds like this is a defective product and Samsung has a responsibility to the public to handle faulty product. Please share if you have experienced the same or similar issues with ANY Samsung products. I would hope that a company this size would stand behind their product.

Discussion is locked

Reply to: Samsung Dryer (Crack in Drum)... Poor Product Poor Support
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Samsung Dryer (Crack in Drum)... Poor Product Poor Support
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

CNET Forums

Forum Info