I know you may not care but it was predicted that such would be a problem.
Think about those at the Polar or remote camps. The days of it just works are passing. I own 4 BD discs because the industry told me years ago what would happen. So there. I voted with my wallet.
Firmware version: 1011.4
This is the second 3D blu ray that hasn't worked for me. First was The Lorax. Now it is Avengers 3D
I called last August when the Lorax was release and spoke with a customer representative. I didn't get anywhere so I spoke with the manager. Did get anywhere again. He just told me to wait patiently for a firmware update. He also stated they knew about the situation before I spoke with them. I waited patiently for a month and called back. I got the same story again and was told the same, wait patiently.
I feel like I have waited patiently enough for them to update their firmware. They haven't updated it since 2010 and they have release many firmware updates for their latest products. Shows how much Samsung really cares about their older product lines.
They don't make money off firmware updates but they do make money on new products and I'm sure the good will cost for old customers is far less valuable to them.
This is my last Samsung product.
You have been warned consumers!