To explain this we have to dive into GRAY MARKET products and how they could be lower in price but the manufacturer will rarely honor the warranty.
I had an 82" 4K UHD TV that I bought last December and in July of this year it started having problems where the TV would not recognized the SOUND BAR and would ONLY USE THE TV Speakers. They wanted a receipt from the seller and I sent it to them and they were saying that it was not an AUTHORIZED SELLER OF SAMSUNG products. Even though the website has a ton of NEW SAMSUNG products for sale on the site. The TV that I got WAS NOT a REFURBISHED UNIT but brand new in the box. SAMSUNG WOULD NOT STAND BEHIND their 1 YEAR WARRANTY and said I had to go back to the seller!! You can bet that I will be going with LG with OLED technology the next time I buy a TV and will pass up ALL SAMSUNG Electronics in the future. SO STEER CLEAR OF BUYING ALL SAMSUNG products!!! They will get NO MORE OF MY MONEY!!