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Samsung DLP HL-S5678W 1080P "Not Supported Mode"

by wjcristo / December 1, 2008 2:29 AM PST

I'd like to see 1080P on my tv. Before making a purchase of content (via blu-ray/ps3/vudu), I decided to test via output of my DirecTV receiver HR20-700 thru HDMI (1080P test content was downloaded to DVR thru Video On Demand). The content from the receiver appears to be a 1080P output, however the tv blinks, blanks out, then displays "Not Supported Mode" and the DVR says: "Sorry! This tv does not support DIRECTV's 1080P broadcast."

Where lies the problem, with the tv, or with DIRECTV's signal? I do not have blu-ray or other 1080P source to test. Any suggestions?

Any input on this matter would be appreciated. Thanks!


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possible fix?
by wjcristo / December 1, 2008 5:02 AM PST

Upon further review, i see that this tv only supports 1080p thru the vga input. I found a product: HDFury ( that appears to be the solution converting HDMI signals to vga.

Is this the right fix?? Are there other fixes available?

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Correction: Model # is HL-5687W not HL-5678W
by wjcristo / December 1, 2008 10:45 AM PST

Model number was incorrect on original message.

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Have you
by thesilvercygnet / December 1, 2008 11:21 AM PST

tried calling Directv tech support? It sounds like more of an issue between Directv and your TV...

Good Luck!

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Just received new HR22 from DirecTV
by wjcristo / December 2, 2008 9:21 AM PST
In reply to: Have you

to replace the HR20-700. Still same problem! Could it be hdmi cable? I bought some decent Acoustic Research (AP085) cables last year.

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Have you
by thesilvercygnet / December 2, 2008 2:25 PM PST

called Directv yet?

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I did call DTV
by wjcristo / December 3, 2008 2:59 AM PST
In reply to: Have you

With all due respect, many of the tech support folks @ DTV know very little with regard to the technical sides of 1080P, let alone HD (not that I know everything of course). The first tech i spoke w/ stated they don't broadcast in 1080P at all! Then after i convinced her, said that my HR20-700 didn't support 1080P. I opted to order the HR22 to run my own testing. After more investigation through another HD forum (, it appears that this is not an isolated issue. DTV is broadcasting 1080p24 (24fps)not the standard 1080P, and many tv's only support 1080P. So, the issue may NOT be Samsung TV's as some have suggested, but all tv's that don't support 1080p24.

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by coolcabrio / May 17, 2009 9:42 AM PDT
In reply to: I did call DTV

I just found this error on my HLS-5687W as well. What is finally the solution? Samsung didnt offer much help and i have not tried directv yet. Please let me know. Thanks for the post.

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by lukster5 / December 3, 2008 7:19 PM PST

the HLS models do not support 1080p, only 1080i

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