behaving or prone to behave in an untrustworthy or fraudulent way:
synonyms: fraudulent · corrupt · swindling · cheating · [more]
intended to mislead or cheat:
Tv ordered at Samsung.com
Order placed 11/05/2016, arrived 11/16/2016.
Screen defective on arrival.
Called Samsung, on 11/30/2016 got the final answer,
I couldn't return or have the tv exchanged.
It must be repaired under warranty.
Samsung scheduled a repair ticket to have the screen replaced.
After 2 weeks repair tech arrived to replace the screen but replacement screen was broken.
Tech callled Samsung with suggestion of having the tv replaced due to 2 weeks waiting for parts.
Called Samsung 12/14/2016, after been transferred 6 times I was able to speak with Mr. Brad from the return department.
He told me that he was going to issue the return label
Copy and paste
Wait for shipping labels ( can be 3-5 business days) first before placing the order then call: 1-855-726-8721
send this email to the agent you speak with so that you can get the same price.
Today 12/27/2016 I got another email from Mr. Brad
Copy and past
Jair, because you had a repair on this TV, the warranty is void, and you will not be able to return it.
I apologize on behalf of Samsung.
Is Samsung so powerful that can take your money give something that dosen't work and no one can do anything about.
Did my accent played a role on this ? Lol
Yes, Mr Brad is an American based employee( maybe he dosen't like foreigners in the US)
A little secret Brad.... Samsung is a Korean company, you work for Koreans !!!
Is Samsung on a crisis with the cell phones catching on fire and at this point they don't care about the other products and customers???
Samsung be fair conducting business with consumers, because not only some of your products are going down hill but Samsung reputation is going down as fast.
A consumer that loves Samsung products.